Privacy Policy

Effective Date: January 1, 2025

Welcome to Tranquilidad Plus. This policy explains how we handle your personal data when you use our insurance services for seniors at tranquiplus.com.

1. Company Information

• Business Name: Tranquilidad Plus
• Business ID: G3487752B
• Address: 15 Velázquez Street, 28001 Madrid, Spain
• Telephone: +34631867067
• Website: tranquiplus.com

2. Data We Collect

We collect data that you provide when you register or request a quote, including:

• Name
• Date of birth
• Contact details (email address and telephone number)
• Postal address
• Identification documents or numbers

3. How We Use Your Data

Your data is used to:

• Provide and manage insurance policies
• Process requests and inquiries
• Contact you regarding updates or changes
• Comply with legal obligations
• Improve our services and customer support

4. Data Sharing

We may share your data with trusted service providers who assist us in operating the website and delivering services. We require them to protect your data. We may also share data to comply with legal requirements or protect rights.

5. GDPR Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion or restriction of processing
• Receive your data in a portable format
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the contact form or the details below.

6. Cookies

We use cookies to enhance your experience on our website:

• Essential cookies: Necessary for basic site functions.
• Analytics cookies: Help us understand website usage and improve performance.
• Marketing cookies: Used to deliver content tailored to your interests.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect site functionality.

7. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their policies before sharing personal data.

10. Children’s Policy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If you believe we have collected such data, please contact us for deletion.

11. Changes to This Policy

We may update this policy from time to time. We will post changes here with an updated effective date.

12. Contact Information

If you have questions or wish to exercise your data rights, contact us:

• Address: 15 Velázquez Street, 28001 Madrid, Spain
• Telephone: +34631867067
• Email: support@tranquiplus.com
• Contact form: contact form

Thank you for trusting Tranquilidad Plus with your personal data.